Purchasing ceramic tiles is a very important part of decoration. Many owners will be very careful to find reliable channels and stores to purchase ceramic tiles. For products such as ceramic tiles, most owners will insist on purchasing them in physical stores rather than purchasing them online. After all, you can actually see and touch the ceramic tile products in a physical store, and the transaction is face-to-face, which is obviously more reliable. When buying bricks online, the actual product you get may have "two faces" with the promotional pictures.
What I never expected is that I originally thought that the problem of inconsistency between the real thing and the picture would occur when buying bricks online. However, many consumers reported that they also encountered the same problem when shopping in physical stores. Why are the ceramic tiles I received different from those I saw in the store? Is it because the product has been swapped, or is there something wrong with the product quality?
Why are the tiles I bought not as bright as they looked in the store?
I believe that many owners have encountered such a problem when purchasing ceramic tiles. The surface of the ceramic tiles they bought home looked gray and dull, not as bright as those seen in physical stores. Many people mistakenly think that this is a problem with the quality of the ceramic tiles, or that the product has been dropped, but this is not the case.
There are two main reasons why the tiles are not bright enough: the first reason is that the tiles are not waxed. Every ceramic tile is waxed before leaving the factory. The wax layer covers the tiny pores on the surface of the ceramic tile, which can enhance the ceramic tile's anti-seepage ability. If the wax layer is not smooth enough, it will affect the gloss of the tiles, causing the tiles to look not bright enough. Moreover, if the tiles are mopped without removing the wax, unsightly water stains may appear.
Generally, in order to achieve a better display effect, ceramic tile stores will remove wax before putting samples on the ceramic tiles. However, when most tiles are bought home, the paving master will not remove the wax layer on the surface, because the wax layer can prevent the tile surface from being contaminated during the construction process.
The second reason is the difference between the light at home and the tile store. It's like buying meat at a vegetable market. Under the market lights, the meat is white and bright red, and it looks very fresh. But when you buy it and look at it under natural light at home, it doesn't feel like the same piece of meat you saw. In the same way, ceramic tiles have different effects under different lighting conditions. In order to make the ceramic tile sample tiles look better, the light source density and light source brightness of the ceramic tile store will be adjusted to a particularly high level, and the ceramic tiles will appear very bright under strong light., so when the color you choose in the store looks very light, but after you buy it home, you find that the color has become darker, and the brightness of the tiles displayed in the store is comparable to the effect after using beauty treatments. When the ceramic tiles are purchased and laid on the ground at home, the glossiness of the ceramic tiles will appear lower under natural light, and the effect will naturally be different from what is seen in ceramic tile stores.
Why are there color differences in the products I receive?
For a long time, color difference has been a major "problem" in complaints about the quality of ceramic tiles, because consumer disputes caused by color difference in ceramic tiles have been frequently reported. When you search on consumer complaint platforms such as Black Cat with keywords such as ceramic tiles, incorrect goods, and color difference problems, you will find many complaints related to ceramic tile problems.
Some people in the industry believe that the main reasons for the color differences of ceramic tiles on the market are: first, the manufacturer's color inspection system is not good enough, unprofessional, or the control is not strict, and the color inspection process is not properly controlled. At one level, the quality inspection standards for products leaving the factory are not strict enough. Products with color differences are sent directly from the manufacturer to the dealers, and the dealers do not check and find out. Secondly, the merchants accidentally leave the products when shipping. Different batches of products are mixed together and sold, which may cause the product color or texture to be seriously different; thirdly, because when the owner replenishes the goods, the production batch of ceramic tiles he gets is different from the one he purchased before, so there will also be certain discrepancies. Color difference.
If quality problems of ceramic tiles and different batches are excluded, the reason may also be that the natural light in the ceramic tile store and at home are different, resulting in differences in the color of the ceramic tile products. However, if there are serious differences in texture or color of the tiles, it is very likely that the tiles have been dropped or have quality problems.
Recently, an owner revealed on a complaint platform that the ceramic tiles he purchased from a certain brand store had color differences. According to the owner's description, the owner's house cleaned the floor after the floor tiles were laid by the master, and found that there was a tile with a large difference in color. However, the seller shied away from responsibility because of the difference in light or the fact that the cement was not dry. Later, the owner When other people came to check, they all said that the color numbers of the tiles were different, but the merchant still insisted that the light was different.
Subsequently, the merchant brought a few more tiles to prepare for replacement, but the colors were always different when they were laid on them. The merchant's final explanation was that the texture of each tile in their store was different, so the colors would be different. The owner disclosed on the platform that it was difficult for him to accept this statement. The merchant did not tell him this when he bought it. If it was a small difference, he would not care.However, this piece has a particularly obvious color difference, which is ugly to the naked eye and cannot be accepted. At present, the issue complained by the owner is still being processed.
How to deal with the above ceramic tile problems?
In daily life, when encountering the above problems, we first need to determine what kind of problem the tiles have, and then make corresponding solutions.
In the first case, the tiles are not bright enough because the wax has not been removed. When you encounter the problem that the tiles you bought are not so bright, check to see if the wax has not been removed. If you want to remove the wax for the newly purchased tiles at home, it is actually very simple. After the tiles are laid, put them on the dry tiles. Sprinkle some powdery substances such as washing powder, shuangfei powder or talcum powder on the surface, and then wipe it vigorously back and forth with a dry towel until the wax is removed. Or sprinkle a certain concentration of washing powder water on the tiles, wipe it gently with a steel wool ball, and then wipe it twice with a dry cloth.
If you are worried that the wax removal process will have an impact on human health, you can purchase a special tile cleaner for cleaning. It is recommended to use powdered tile cleaner, which has no side effects on human skin. It should be noted that this method is not recommended for dark or pure black tiles because the tiles may bleed.
In the second case, there is a color difference problem in the same batch of products. First of all, when receiving ceramic tile products, you must inspect the ceramic tiles, carefully check the color number on the product packaging box of the same model, and check whether there are products with different batch numbers and color numbers; secondly, if you find that there are different batches and color numbers When purchasing products, you must promptly contact the seller to notify them or refuse to sign for the goods. In addition, you can take out four ceramic tiles and lay them flat on the ground with better light (natural light or light similar to the lighting in the house) to see if there is any color difference.
When laying ceramic tiles during construction, instruct workers to help check the color number and other quality issues of the product during construction. If there are any problems, they must stop construction immediately and contact the seller immediately to communicate and report ceramic tile problems. In addition, when buying ceramic tiles, you should reserve losses to avoid the need to replenish the goods later; when you have to replenish the goods, you should also carefully check the batch number and color number of the original product, and replenish the goods in the same way to avoid buying the wrong goods.
//////
So, whether you are buying ceramic tiles online or in a physical store, Zhongtaojun recommends that everyone choose carefully and check whether there is any problem with the quality of the product. After receiving the tile products, be sure to carefully check the batch and color number of the ceramic tiles. If there are quality problems with the tiles only after they are laid, it will be much more troublesome to deal with, which is time-consuming and labor-intensive, and it will cost another money to re-decorate.
